Shipping policy

Shipping Policy

Order Processing
Orders are typically processed within 1–2 business days. Orders placed on Fridays, weekends, or Jewish or federal holidays are processed on the next business day. During peak seasons, sales, or promotional periods, processing times may be slightly extended.

Shipping Methods and Transit Times
We ship via USPS, UPS, or other major carriers. Available shipping options and estimated delivery times are displayed at checkout.

Standard shipping within the continental United States generally arrives within 3–7 business days after processing. Expedited options are available at checkout.

Transit times are estimates provided by the carrier and are not guaranteed.

Shipping Rates
Shipping charges are calculated at checkout based on order weight, destination, and selected shipping method.

From time to time, we may offer free shipping promotions. Eligibility details will be clearly stated at the time of the promotion.

International Shipping
We ship to select international destinations. International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Delivery times for international orders vary by destination and customs processing.

Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. Judaica Press is not responsible for delays or losses resulting from incorrect or incomplete addresses.

If a package is returned due to an address error, additional shipping charges may apply to reship the order.

Lost, Stolen, or Damaged Packages
Once an order is handed over to the carrier, it becomes the carrier’s responsibility. If your package is marked delivered but cannot be located, please first check with household members and neighbors and contact the carrier directly.

If your order arrives damaged, please contact us within 5 business days of delivery with photos of the damage and packaging so we can assist you promptly.

Preorders and Backorders
If your order contains a preorder or backordered item, the entire order may be held until all items are available unless otherwise noted. If you require split shipment, please contact us before placing your order.

Questions
For any shipping-related questions, please contact us at info@judaicapress.com.